Privacy Policy

1. Introduction

“What’s New In Italy”, published by the Italo-Australia Network (“we”, “us”, “our”), is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, hold and disclose personal information.

By using this website or subscribing to our services, you agree to the terms of this Privacy Policy.

2. What personal information we collect

We may collect the following kinds of personal information:

• Name and email address, when you join our mailing list or subscribe to “What’s New In Italy”;
• Billing details (such as name, email address and payment information) when you purchase a subscription, processed securely by our payment provider;
• Contact details you provide when you use our contact form, such as your name, email address and the content of your message;
• Technical information such as your IP address, browser type and pages visited, collected automatically through standard website operation.

We do not knowingly collect sensitive information (as defined by the Privacy Act), and we only collect personal information that is reasonably necessary for the purposes described in this policy.

3. How we collect personal information

We collect personal information directly from you when you subscribe to “What’s New In Italy”, join our free mailing list, submit an enquiry through our contact form, or otherwise interact with our website.

4. How we use your personal information

We use personal information to deliver your monthly subscription and any associated content, send you occasional updates if you have joined our free mailing list, respond to enquiries, process payments and manage your subscription, maintain and improve our website and services, and comply with our legal obligations.

We will only use your personal information for the purpose for which it was collected, unless you consent otherwise or the use or disclosure is otherwise permitted under the Privacy Act.

5. Marketing communications

We will only send you marketing communications, such as our mailing list updates, if you have opted in to receive them. You can unsubscribe at any time using the link provided in any email we send, or by contacting us directly.

6. Storage and security

Your personal information is stored on secure servers operated by our website hosting provider. Our mailing list and subscriber records are managed through software installed directly on our own website, rather than a third-party marketing platform, which limits the number of parties your information passes through.

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Disclosure to third parties

We do not sell or rent your personal information. We may disclose personal information to our payment processor, to the extent necessary to process your subscription payment; our website hosting and email delivery providers, to the extent necessary to operate this website and deliver communications to you; and any third party where required or authorised by law.

Some of our service providers may store or process information on servers located outside Australia. Where this occurs, we take reasonable steps to ensure overseas recipients handle your personal information consistently with the Australian Privacy Principles.

8. Cookies

Our website may use cookies to support standard functionality, such as maintaining your shopping cart. You can disable cookies through your browser settings, though this may affect the functionality of the website.

9. Access and correction

You may request access to the personal information we hold about you, or request correction of any inaccurate, out-of-date or incomplete information, by contacting us using the details below. We will respond within a reasonable period.

10. Complaints

If you believe we have breached the Australian Privacy Principles, or wish to make a complaint about the handling of your personal information, please contact us using the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

11. Children’s privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children.

12. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “last updated” date revised accordingly.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

The Editor, What’s New In Italy
Email: the-editor@whatsnewinitaly.com
Phone: 0419 555 822
Melbourne, Australia

Last updated: July 2026.